Return and Refund Policy

At The Learning Q, we want you to feel confident in your learning experience. Please review our return and refund policy below:

🔹 Digital Product Nature

All our courses are digital products delivered via instant online access. As such, once a course is accessed, we are unable to offer refunds, unless explicitly stated otherwise.

🔹 Refund Eligibility

You may request a refund within 7 days of purchase, only if:

  • You have not accessed any of the course content (videos, quizzes, or downloads), and

  • You provide a valid reason for the refund request.

Refunds requested after course content has been accessed will not be processed.

🔹 How to Request a Refund

To initiate a refund request, please email us at [email protected] with:

  • Your full name

  • Course purchased

  • Date of purchase

  • Reason for requesting a refund

Our team will review your request and respond within 3–5 business days.

🔹 No Refunds for Completed Courses

If you’ve completed the course or earned a certificate, refunds will not be granted under any circumstances.

🔹 Policy Updates

We reserve the right to update or modify this policy at any time without prior notice. Please check this page periodically for changes.

Still have questions? Contact us anytime at [email protected] — we're here to help